
Frequently Asked Questions How do I get my parts to you? Pack up your items well in a sturdy box and bubble pack and send it to us via UPS. Send items to Iron Art Cycles, 3736 Walden Avenue, Lancaster, NY 14086. Please include your name, phone number, and e-mail address. We need a deposit of 50% before work begins. We will send digital pictures to you as the job progresses for your approval. Payment Our Preferred method of payment is through PayPal. PayPal is a fast, easy, secure method of payment. Other types of payment may also be accepted. Please contact us if you'd wish to use another payment method. How much does shipping cost? Shipping cost may vary, depending upon the size and weight of the package. How long will it take you to paint the designs? Upon receiving your items, it can take 3 to 4 weeks to complete the artwork. Do you do body work if it is needed? Usually body work is no charge as long as its minor, as in dents and dings. Don't expect it to be free if it looks like its been pounded on with a 5 lb sledge hammer, rivets are shaved off. How long until I wax it? We recommend 6 Weeks. Use Carnauba wax. Do you paint fiberglass and plastic and repair it? Yes, we do. I want a special Backrest, what brands do you carry? As one of the Nations leading Customizers, Iron Art Cycles deals directly with many of the Top Motorcycle and Motorcycle Parts Manufacturers. If we can't find what you have in mind, we'll make you a Custom Part. How do I get my Custom Project featured on your site? Iron Art Cycles only features projects done by Iron Art Cycles. If you would like your project featured on our site, please send us a digital picture (.jpg format preferred). If you don't have a digital picture you can bring your project to the shop and we'll photograph it for you and add it to our site. Please feel free to contact us anytime for answers to ANY of your questions or concerns.  Contact Us!
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